Diploma in Tourism - Hospitality Management Sprott Shaw Victoria Main

The Tourism/Hospitality Management Program prepares students for entry-level designation management positions with opportunities to work in areas related to Food and Beverage Management, Marketing, Front Office Procedures, Transportation, Tours, and Ticketing.

Graduates from this program also earn AHLA (American Hotel and Lodging Association) certification.

Learning Objectives:

• Demonstrate leadership competencies

• Provide responsible and professional hospitality services

• Supervise front-of-the-house and back-of-the-house hotel and restaurant operations

• Analyze emerging hospitality industry trends and innovations

• Apply critical thinking and problem-solving techniques to make sound management decisions and recommendations

• Describe the scope of the tourism industry

• Describe and understand the five sectors of the tourism/hospitality industry and their economic impact

• Apply the principles and practices of guest and customer services

• Productively use industry software including SABRE

• Communicate effectively using various communication channels

As one of the oldest educational institutions in Canada, with 116 years of history, Sportt Shaw is very proud of the role they have continued to play in the education of both domestic and international students in British Columbia.

Sprott Shaw College is committed to providing a learning experience based on Quality Assurance principles. This is evidenced by its College receiving Designated Institution status by the Private Training Institutions Branch of the Ministry of Advanced Education and by the Education Quality Assurance (EQA) designation from the Province of British Columbia.

Students and their families can be confident in the decision to attend one of Sprott Shaw’s 16 campuses. As a progressive institution, Sprott Shaw continue to evolve its campuses, enhance their current programs, and add new courses and programs to meet the needs of an ever changing world. Sprott Shaw is proud of its educational model and are always proactively looking for new ways to better serve their students.

Sprott Shaw Vancouver – Seymour College Campus is located on Seymour Street, just a few blocks away from Pacific Centre Shopping Mall. Sprott Shaw College has a long-standing reputation of equipping the students with innovative ways of thinking across its accredited campus locations. Sprott Shaw have over 130 career-focused college programs, monthly start dates, flexible scheduling, and career placement assistance.